California Privacy Notice
Last Updated: May 2026
This California Privacy Notice (“Notice”) supplements the information contained in our general Privacy Policy and applies solely to residents of the State of California (“consumers” or “you”). We adopt this Notice to comply with the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”), and other applicable laws.
1. Personal Information We Collect
We may collect the following categories of personal information:
- Identifiers: Name, address, email address, phone number, IP address, or other similar identifiers
- Protected Health Information (PHI): Health and medical information subject to HIPAA or other healthcare privacy laws
- Commercial Information: Services received, billing, claims, and payment history
- Internet or Network Activity: Browsing history, interactions with our website, portals, or applications
- Professional Information: Employment, licensing, or provider-related data (if applicable)
- Sensitive Personal Information: Social Security number, financial account information, precise geolocation (if applicable), and health-related data
We collect this information directly from you, from healthcare providers and payers, business partners, and through automated technologies.
2. Purposes for Collecting Personal Information
We use personal information to:
- Provide and coordinate healthcare and related services
- Process billing, claims, and payment operations
- Conduct coding audits, compliance reviews, and revenue integrity activities
- Comply with applicable laws, regulations, and reporting requirements
- Communicate with you regarding services or inquiries
- Improve our website, services, and operational performance
3. Disclosure of Personal Information
We may disclose personal information to:
- Healthcare providers and care coordination partners
- Insurance companies, payers, and claims administrators
- Service providers (e.g., billing vendors, IT providers, analytics tools)
- Regulatory agencies, auditors, and government entities
- Affiliates and business partners as necessary for operations
We do not sell personal information. We do not knowingly share personal information for cross-context behavioral advertising without appropriate notice and rights.
4. Cookies & Tracking Technologies
What We Use
We use cookies, pixels, and similar technologies to ensure website functionality, analyze site traffic and usage patterns, and improve user experience.
Types of Cookies
- Essential Cookies: Required for website operation
- Analytics Cookies: Help us understand how visitors use our website
- Functional Cookies: Enhance personalization and usability
Managing Cookies
You can manage cookie preferences through your browser settings. Certain features of our website may not function properly if cookies are disabled. If we use third-party analytics (e.g., Google Analytics), those providers may collect information about your interactions with our site in accordance with their own privacy policies.
5. Your California Privacy Rights
California residents have the following rights:
Right to Know Request disclosure of the categories of personal information collected, the sources of that information, the business purpose for collection or sharing, and the categories of third parties receiving your information.
Right to Access Request a copy of the personal information we maintain about you.
Right to Delete Request deletion of personal information, subject to legal exceptions (including healthcare record retention requirements).
Right to Correct Request correction of inaccurate personal information.
Right to Limit Use of Sensitive Personal Information Request limitations on how sensitive personal information is used or disclosed.
Right to Non-Discrimination We will not discriminate against you for exercising any of your rights.
6. Do Not Sell or Share My Personal Information
Although we do not sell personal information for monetary value, California law broadly defines “sale” and “sharing.” If you wish to opt out of the sale or sharing of your personal information (including certain uses of cookies or tracking technologies), you may do so by emailing itsupport@medcaphealth.com with the subject line: “Do Not Sell or Share My Personal Information.”
We will honor verifiable consumer requests in accordance with applicable law.
7. How to Exercise Your Rights
To submit a request, contact us at:
You may designate an authorized agent to act on your behalf. We will verify your identity prior to processing requests.
8. Retention of Personal Information
We retain personal information only as long as necessary to:
- Fulfill the purposes described in this Notice
- Comply with legal, regulatory, and contractual obligations
- Support audit, compliance, and operational activities
9. HIPAA Notice
Certain health information is governed by HIPAA. In those cases, our Notice of Privacy Practices (NPP) governs how Protected Health Information is used and disclosed.
10. Changes to This Notice
We may update this Notice periodically. Updates will be posted on this page with a revised “Last Updated” date.
11. Contact Us
If you have questions about this Notice or our privacy practices, please contact:
Email: compliance@medcaphealth.com